CHAS accredited

Safety is of paramount importance in all areas of our business. During the current Covid-19 pandemic all Government advice and industry best-practice measures are being strictly adhered to in order to safeguard our staff, passengers and the wider public. Comprehensive Risk Assessments and/or a summary of the company’s health and safety protocols are available upon request.
Safety is of paramount importance in all areas of our business. During the current Covid-19 pandemic all Government advice and industry best-practice measures are being strictly adhered to in order to safeguard our staff, passengers and the wider public. Comprehensive Risk Assessments and/or a summary of the company’s health and safety protocols are available upon request.

Driving staff

As part of the interview and induction procedures, all prospective members of driving staff undertake a test drive with the transport manager, in addition to regular monitoring during employment.

All staff must hold the appropriate driving licence for the class of vehicles they drive which is checked, copied and signed on a quarterly schedule in line with industry best industry procedures.

All driving staff must undertake regular medicals to hold a PSV licence. The expiry date for these medicals is checked at the same time as the driving licence review to ensure full compliance.

It is a requirement that all staff undergo an enhanced DBS check with strict procedures in place to review and update them in line with the terms set out by the Local Authorities we work with.

Vehicles

Seat belts must be worn at all times. Creigiau Travel Ltd complies to the Department of Transport – Seat belt regulations.

All vehicles carry a first aid kit. Each kit is sealed and any items used are replaced before the kit is checked, dated and re-sealed.

All vehicles must carry a fire extinguisher. Each extinguisher is sealed so that we know if it has been used. It is part of the driver’s daily checks to ensure that the extinguisher is in place and sealed. The fire extinguisher is also checked as part of the regular preventative maintenance inspections, along with vehicle signage.

The maintenance of our vehicles is of prime importance. As a precondition of our operator’s licence, vehicles undertake preventative maintenance inspections every 6 weeks which are carried out to the highest industry standards by PSV mechanics.

The company operates a NIL defect reporting system as recommended by the DVSA. Daily reports are made for each vehicle so that any defects can be identified and rectified.

Each coach is provided with a safety pack to include a Hi Visibility Safety Vest and Hazard Warning Triangle.

Each vehicle is supplied with a body fluids spillage kit. The contents of these kits are checked on a regular basis.

Vehicles

Seat belts must be worn at all times. Creigiau Travel Ltd complies to the Department of Transport – Seat belt regulations.

All vehicles carry a first aid kit. Each kit is sealed and any items used are replaced before the kit is checked, dated and re-sealed.

All vehicles must carry a fire extinguisher. Each extinguisher is sealed so that we know if it has been used. It is part of the driver’s daily checks to ensure that the extinguisher is in place and sealed. The fire extinguisher is also checked as part of the regular preventative maintenance inspections, along with vehicle signage.

The maintenance of our vehicles is of prime importance. As a precondition of our operator’s licence, vehicles undertake preventative maintenance inspections every 6 weeks which are carried out to the highest industry standards by PSV mechanics.

The company operates a NIL defect reporting system as recommended by the DVSA. Daily reports are made for each vehicle so that any defects can be identified and rectified.

Each coach is provided with a safety pack to include a Hi Visibility Safety Vest and Hazard Warning Triangle.

Each vehicle is supplied with a body fluids spillage kit. The contents of these kits are checked on a regular basis.

On behalf of our members, I would like to thank you and your organisation for enabling us to enjoy such a wonderful day. The attention given by you and your staff was very much appreciated and the transport was superb, but the star of the day was our driver. Everyone was full of praise for him, a very steady driver which made the journey most comfortable, his knowledge of the route was excellent and he was very polite. I would recommend him to drive us anywhere. Thank you once again.

Will you please pass on the enclosed card on to the driver who took members of the Brownie Pack to the Old Station at Tintern. The team was particularly helpful and kind to a friend of ours who had broken her leg and had to be carried on and off the bus, and on top of that she wanted to sit at the back of the bus! I couldn’t write sooner as I went on a holiday the day after the trip, and I wanted the girls to sign the card. So, thank you again for the excellent service all round.

I know I have rung the office but just wanted to put it in writing, I am grateful for all that was done to make our weekend a success. The coach was superb and the driver, well what can one say, he soon got used to our ways and joined in the humour and fun. The driver was very helpful. The coach was present outside before allotted time, so it saved us a panic. All the staff I have dealt with have been fantastic.

I know I have rung the office but just wanted to put it in writing, I am grateful for all that was done to make our weekend a success. The coach was superb and the driver, well what can one say, he soon got used to our ways and joined in the humour and fun. The driver was very helpful. The coach was present outside before allotted time, so it saved us a panic. All the staff I have dealt with have been fantastic.

I am writing to thank you once again for the excellent service you provided during the recent holidays. As you know the visit was run to a very tight schedule. The coach was always on time and your driver was pleasant and courteous. Once again, many thanks for the excellent service.

I write to thank you and your staff for your assistance with our visitors. As always, your staff (both administrative and drivers) were helpful, courteous and professional. It helped us make sure our guests enjoyed their stay. Please convey my thanks to your colleagues.

Just a short thank you note for the contribution you made to a great day we had last Saturday. The coach you provided was fine, on time, clean and very comfortable indeed. In addition, your driver was polite, very professional and ensured that everything went smoothly with our transport during the day. We are very grateful and look forward to using your service again in the future.

I would like to thank the work done by your company on our recent trip to London. From the initial booking to returning home, everything was great. Thanks.

To find out more about how Creigiau Travel can assist with your transport needs.

029 20 890220 or info@creigiautravel.co.uk